- Requirements for running Rayzz script !! (44913 views)
- Remove Agriya's Copyright Notice (24943 views)
- Supported Web Browsers (23491 views)
- Feedy Cron Setup (15690 views)
- Installation Guide (15397 views)
- Change the default city (8943 views)
- GroupDeal Does Not Support SSL At This Time (8056 views)
- Blank page after install (7799 views)
- Remove Agriya's Copyright Notice (6892 views)
- Ioncube Loader Installation (6373 views)
- Information for all Burrow customers (2011-07-20 05:10)
- Steps to activate the mobile version (2011-07-18 04:07)
- SSL mobile site redirect problems (2011-06-28 02:05)
- Credit Cards Being Declined / Flagged as Not Valid ... (2011-06-15 02:50)
- Payments Not Captured After Deal is Tipped (2011-06-15 02:48)
Sticky FAQs
Payments Not Captured After Deal is Tipped
If the deal is tipped after the required number of people have purchased the script and the payments are not captured within 15 minutes then this indicates two possible problems:
1. The API codes you have entered are incorrect
2. The crons on your server are not working / enabled
The first thing you need to check is that the API codes from PayPal or Authorize.net are correct. If you believe that they are correct then please submit a ticket and provide access to your admin area and take a screenshot of your PayPal account which shows the API codes. The technician will then double check that the script has been setup correctly.
If the crons are not working correctly then the payments will never be captured so please check with your hosting company that the cron commands have been entered correctly. You can refer them to this page to show how the crons should be setup:
http://dev1products.dev.agriya.com/doku.php?id=groupdeal-install#setting_up_cron
If this still doesn't fix the problem then the developers will require FTP / SSH access and access to your script database. Without this information they will be unable to assist you.
Tags:
-Related entries:
You can comment this FAQ