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Sticky FAQs
Invoice Approval
If you are contacting us about getting your invoice approved, please be advised that we approve all invoices manually and contact every buyer before approving the invoice. To speed up the approval process, please provide us with:
- Your invoice number
- Your Payment transaction ID (From PayPal, MoneyBookers etc.)
- The domain you will install the script on
If you send these details it will help us approve your invoice quicker. Most invoices are approved on the same day, but it may take longer at weekends or during busy work loads.
Why Are We Doing This?
Unfortunately our products and services attract fraudsters and scammers who are very keen to get hold of our software. We have a high level of fraud which we need to guard against which is why we have to manually review each order and ask for lots of information from you. We thank you for your understanding and cooperation with these requests.
Keywords: pending approval, pending payment
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